Claim
Contact us 24/7 by hotline or email to send the loss notification. Make a police report if the loss or damage is due to theft or burglary
Take necessary steps to minimise further loss or damage. Take photographs of the damaged items and retain the items for our inspection.
You may download a copy of claim form or request for the form to be sent to you Submit all necessary documents, information for our claim adjustment
After getting approval on the claim adjustment, you will receive your claim payment from us
-Notice of loss (UIC form)
-Formal complaint letter (UIC form)
-Complaint letter sent to relevant third parties (if required)
-Subrogation letter of compensation (if required)
-Technical assessment report
– Minutes of the Insured’s internal investigation on assessment of the cause of loss and extent of damage
-Conclusion of investigation of the cause of the incident (Police, Authorities, Experts…)
-List of assets participating in insurance/Construction and installation contract
-Original records related to damaged assets (type, life cycle, warranty, purchase invoice or other related records)
-Quotation/Contract/Documents/Invoices for payment of repair/replacement/engraving costs
dress
-Other documents upon request depending on the case
*For claim payment timeline: 15 days from the date of receipt of complete and valid original documents for claim and insurance payment
Address : 9th Floor, Hanoi Tung Shing Square, No.2 Ngo Quyen Street, Hoan Kiem District, Hanoi City.
Tel : 84- 024 – 3826 2686
Fax : 84- 024 – 3934 1752
Email : claims@uicvn.com
Address : 16th Floor, Vincom Center, No. 72 Le Thanh Ton Street, District 1, Ho Chi Minh City.
Tel : 84-028-3821 9036
Fax : 84-028-3821 9248
Email : claims@uicvn.com
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