Property Insurance

Claim

Property Insurance

1467571

Claim flow

Contact us (from Monday to Friday) during working hours by hotline or email to send the loss notification. Make a police report if the loss or damage is due to theft or burglary

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Take necessary steps to minimise further loss or damage. Take photographs of the damaged items and retain the items for our inspection.

You may download a copy of claim form or request for the form to be sent to you Submit all necessary documents, information for our claim adjustment

After getting approval on the claim adjustment, you will receive your claim payment from us

Claim document list:

– Notice of loss (UIC form)
– Formal complaint letter (UIC form)
– Technical assessment report
– Minutes of the Insured’s internal investigation on assessment of the cause of loss and extent of damage
– Conclusion of investigation of the cause of the incident (Police, Authorities, Experts…)
– List of assets participating in insurance.
– Original records related to damaged assets (type, life cycle, warranty, purchase invoice or other related records)
– Documents proving the value of losses related to inventory
-Quotation/Contract/Documents/Invoices for payment of repair/replacement/engraving costs
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– Other documents upon request depending on the case

*For claim payment timeline: 15 days from the date of receipt of complete and valid original documents for claim and insurance payment.

Contact Information:

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