Hospital Cash Insurance

Claim

Hospital Cash Insurance

Claim Flow

Client has treatment and prepares claim document

Client sends images of document to UIC via apps or email address: hsacontact@uicvn.com

UIC sends notification of claim receiving (if claim docs is sufficient) or notification of additional document requirement (if claim docs is insufficient)

3148465-200(1)

Client sends hard copy

3148465-200

UIC handles the claim and sends notification of claim solution

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UIC transfers reimbursed amount to registered bank account in claim form

Required Claim Document:

1. Common document:

  • Claim form fulfilled as tempalte (original form fulfilled and signed)
  • Certificate of Insurance (image) or its number only
  • Image or number of the Insured’s personal ID card/passport (if the insured is over 18 years old)
  • Related medical document (including but not limiting medical report, prescription, discharge form, summary of medical process, certificate of surgery, certificate of vaccination, tests results, etc. with doctor’s diagnosis (image)

2. Hospitalization allowance:

  • Discharge form (copied by medical provider or notarized copy)

3. Surgery allowance

  • Cerificate of surgery (copied by medical provider or notarized copy)

Discharge form (copied by medical provider or notarized copy)

4. Death during hospitalization

  • Notice of death (copied by medical provider or notarized copy)
  • Certificate of death (notarized copy)
  • Medical expenses breakdown (original or copied by medical provider)
  • Certificate of inheritance (if there’s no testament)
  • Authorization of beneficiary (original)

5. Marternity care

  • Certificate of birth (notarized copy)
  • Discharge form (original or copied by medical provider or notarized copy)

6. Other docs in case of clarifying further information


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