Travel Insurance- Travel Joy

Claim

Travel Insurance- Travel Joy

Claim Flow

Loss Notice
In the event of an accident/loss that may lead to a Claim, the Insured must notify to United Insurance Company (UIC) within 30 days (by fax or email or phone)

Submit claim forms with documents

Receive compensation

Claim documents list:

– Compensation claim form (UIC form)
– Copy of CCCD
– Copy of insurance certificate
– Medical documents:
+ Medical report
+ Hospital discharge certificate (in case of hospitalization)
+ Surgery certificate (in case of surgery)
+ Indications, results of scans and tests
– Payment vouchers:
+ Invoice
+ Expense list
– Police report (in case of accident or stolen luggage)
– Valid driver’s license (in case of accident while driving)
– Trip schedule (in case of flight delay)
– Airplane tickets (in case of flight delay)
– Boarding ticket (in case of flight delay)
– Other documents upon request depending on the case

*For claim payment timeline: 15 days from the date of receipt of complete and valid original documents for claim and insurance payment

Contact us!

Claim Hotline

1800 555 505

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