Liability Insurance

Claim

Liability Insurance

Contact us 24/7 by hotline or email to send the loss notification. Make a police report if the loss or damage is due to theft or burglary

Take necessary steps to minimise further loss or damage. Take photographs of the damaged items and retain the items for our inspection.

You may download a copy of claim form or request for the form to be sent to you Submit all necessary documents, information for our claim adjustment

After getting approval on the claim adjustment, you will receive your claim payment from us

Claim document list

-Loss notification letter (UIC form)
-Formal complaint letter (UIC form)
-Letter of claim from a third party
-Scene records and incident records with confirmation from all parties and photos
-Documents proving the amount of reimbursement to the third party
-Documents proving that the obligation to compensate third parties has been completed
– Minutes of dismissal of the third party’s complaint
-Other documents upon request depending on the case

*For claim payment timeline: 15 days from the date of receipt of complete and valid original documents for claim and insurance payment