Claim
Contact us 24/7 by hotline or email to send the loss notification. Make a police report if the loss or damage is due to theft or burglary
Take necessary steps to minimise further loss or damage. Take photographs of the damaged items and retain the items for our inspection.
You may download a copy of claim form or request for the form to be sent to you Submit all necessary documents, information for our claim adjustment
After getting approval on the claim adjustment, you will receive your claim payment from us
-Loss notification letter (UIC form)
-Formal complaint letter (UIC form)
-Set of shipping documents (Invoice, Delivery note, original Bill of Lading and back of Bill, Contract)
– Minutes of handover between relevant parties.
-Photos of damage
-Police records, scene records in case of traffic accidents
-Quality inspection minutes.
– Cancellation record
-Other documents upon request depending on the case
*For claim payment timeline: 15 days from the date of receipt of complete and valid original documents for claim and insurance payment
Address : 9th Floor, Hanoi Tung Shing Square, No.2 Ngo Quyen Street, Hoan Kiem District, Hanoi City
Tel : 84- 024 – 3826 2686
Fax : 84- 024 – 3934 1752
Email : claims@uicvn.com
Address : 16th Floor, Vincom Center, No. 72 Le Thanh Ton Street, District 1, Ho Chi Minh City.
Tel : 84-028-3821 9036
Fax : 84-028-3821 9248
Email : claims@uicvn.com
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