Term of Use

Term of Use

Welcome to UIC! Please read carefully terms of use before using this website https://uic.vn/,of the United Insurance Company of Vietnam (“UIC”) and applications (“App”) of UIC or partners of UIC linked to the website https://uic.vn/ (the website và apps hereinafter referred to as “the Website” or “this Website”). By using this Website, you expressly agree to be bound by the following terms and conditions hereunder and the Privacy Policy of UIC.


All trademarks of products/services and logos displayed on the Website are protected and users are not allowed to use these trademarks and logos, except otherwise permitted in writing by UIC or the owners of these trademarks (as appropriate).


Unless otherwise provided, the copyrights of all materials and contents found on the Website are owned by UIC. No part of these materials or contents shall be modified, reprinted or stored in an accessible system, transmitted (in any form or any means), copied, distributed, published, used in any way for commercial or other purposes without the prior written consent of UIC.

Unless otherwise provided by law, users shall not perform the following actions without UIC’s prior consent:

  1. Putting links from other websites to the Website;
  2. Copy, modify or distribute the contents of the Website;

Infiltrate, connect to the Website to collect content or data from the Website.

Use of Information and Materials

The information and materials which are contained and/or appear on the Website (including terms, conditions, instructions and descriptions) are subject to change by UIC without prior notice to and consent from users.

UIC’s products and services mentioned in this Website are only available in the countries/regions at the time when and at the place where UIC is entitled to provide these products and services.

Unless otherwise expressly indicated on the Website, the information and contents on this Website are for general reference only, and do not constitute any offer to execute a contract or any offer of products or services, or any professional advice. Please contact UIC or UIC’s insurance agent or broker for more details about our products and services.

All terms and conditions of insurance products provided by UIC on this Website are subject to UIC’s insurance terms and conditions and additional insurance terms and conditions.

Provision of user information

All information provided to UIC via this Website shall be regarded and maintained as the property of UIC and UIC is entitled to use, for any purpose, ideas, concepts, know-how. or technologies contained in the information provided by a visitor to UIC via this Website. UIC shall have no obligation to keep the provided information confidential, unless it has been approved by UIC due to a direct customer relationship, or under specific agreement, or as required by law or competent authorities.

Communication via Internet

Messages sent over the Internet cannot be completely secured. UIC shall not be responsible for any damage incurred by users if they send messages to UIC, or if UIC send messages to them upon request, over the Internet. UIC shall not be responsible for any direct or indirect damage, especially consequences arising from the use of this Website.

Communication over the Internet may be interrupted or suffer from signal loss or transmission delay due to the network congestion or inaccurate data transmission thanks to the public nature of the Internet or other reasons.


Cookies are small sets of data which are stored on your computer or devices with browsers, when you log into a website. You understand and agree that the Website uses cookies. You can set a notification on your browser when you receive cookies, through which you may decide whether to accept it or not.

Risk Assessment and Status Check Before Policy Issuance

For insurance products sold on the Website, we do not require any risk assessment and status check prior to issuance of insurance policy. You are obliged to provide information in a lawful, up-to-date, complete and true manner. Any breach of this obligation by the Customer may make the insurance contract void or terminated.

No Warranty

All the contents on this Website, including texts, graphics, links or other items, are provided as “original”, “available”. UIC does not guarantee the accuracy, appropriateness or completeness of these information and documents and expressly disclaims any liability for any error or omissions in such information and documents. No warranty of any kind, whether implied or expressive or statutory, including warranty of non-infringement of any third party’s rights, suitability for a specific purpose or no harm, no infection with a computer virus or other malicious software (malware) are given in connection with these information and documents.

This Website may link to a third party’s website and vice versa. Such a link is only for the purpose of information searching, not to introduce or confirm any relationship between the two websites. We do not have any liability in connection with that website.

Limit of Liability

UIC shall be not liable for any cost, loss or damage, whether directly or indirectly, related to or resulting from the use or inability to use of this Website by any any party, or related to any inactivity, error, omission, interruption, defect, inconvenience or delay in operation or transmission, caused by harmful factors, computer viruses or other malware, or transmission or system interruption, even if UIC or its representative has been informed in advance of the possibility of such cost, loss or damage. Users shall use links to other Internet resources at their own risk. The contents, accuracy, views presented as well as other links provided by these sources are not investigated, verified, monitored or endorsed by UIC.

General Provisions

Users can be suspended from accessing the Website if UIC believes that it is appropriate due to errors or violations of the users.

UIC reserves the right to assign, transfer, or license any of its rights and obligations under these Terms of Use.

If there is any difference between the provisions of these Terms of Use and any contract/agreement between UIC and you, the latter shall prevail.

These Terms of Use are governed by the laws of the Socialist Republic of Vietnam. All claims, disputes related to the Website or its Terms of Use shall be resolved by a competent court of Vietnam.


For any query or to report any UIC-related violations or frauds, please call our hotline:

  • Hanoi: (84-24) 3826 2686
  • Ho Chi Minh City: (84-28) 3821 9036
  • Danang:(84-236) 365 0939
Term of Use